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How to set Sender Name and Reply to Email in Mailing Lists

Note: This feature is only available from CM 6.11 and above You can now set up the Sender Name and Reply to Email on the Mailing Lists. Sender Name: The name of the sender that should appear in the subscriber's mailbox Reply To Email: The email address that replies should go to, if different to the...

Posted to Knowledge Base (Forum) by paulr on 04-16-2010
How to change the sender email address and Subject of email for the Mailing List Module

Login to website Go to : Dashboard > Mailing Lists > Lists Select the Mailing List you would like to edit Click on edit Edit the Sender Email if desired Edit the Email Subject if desired Click on Save

Posted to Knowledge Base (Forum) by paulr on 08-03-2009
All mailout articles should be placed in one Content Editor

All mailout articles should be placed in one Content Editor. If the article contains multiple positions, it just takes the content from the final position on the page. In that respect a new article needs to be created that has only one content editor position in it.

Posted to Knowledge Base (Forum) by paulr on 04-21-2009
How to set up a Mailing List for a Security Group

Available from CM 6.3 onwards Note: You need to purchase the Email Marketing Module Go to: Dashboard > Mailing List > List Click on "Add" if the Mailing List has not been created Enter Mailing List Name Brief Description Sender Email Email Subject Under the Optional Attributes Expand...

Posted to Knowledge Base (Forum) by paulr on 03-11-2009
Article Image not displaying in gmail account

If an image of an article is not displaying in your gmail account but displaying in other email accounts. The reason is the image file name contains spaces e.g. file name abc.jpg You will need to rename the image without any spaces e.g. filenameabc.jpg It is a good practise to always name your images...

Posted to Knowledge Base (Forum) by paulr on 02-23-2009
How to check how many clicks are been actioned on a particular link of a mail out article

Login to the website Go to: Dashboard / Admin > Mailing List > Track Emails Select the Mail Type Select the Mailing List Select the Mailing List Mailout The click on "View Click Throughs" Scroll down to the section where it has "Click the email content links highlighted with link...

Posted to Knowledge Base (Forum) by paulr on 11-21-2008
Inactivating and Unsubscribing subscribers from a Mailing List

1. Making a subscriber inactive would stop emails being sent to the subscriber. This is done by the admin 2. Only the subscriber can unsubscribe himself by clicking on the unsubscribe link in the email. If you are adding the same subscriber [who unsubscribed] to various mailing lists, the emails would...

Posted to Knowledge Base (Forum) by paulr on 11-21-2008
How to import subscribers to a mailing list

Fill in the Subscriber Import Template First Name Last Name Password (example 1) Email Address Active (1 is active, 0 is inactive) Company Name Please do not change the heading names or worksheet name **Note**: To download the latest version of the subscriber import template please click here Please...

Posted to Knowledge Base (Forum) by paulr on 11-10-2008
How to add an attachment to a Mail Out

Go to: Admin > Mailing Lists > Send Emails Complete all the following fields: Schedule send option Mailing List Content Type Article Attachment file In the Attachment File option you can select the document you would like to attach to the Mail out. Note: The document needs to be uploaded to the...

Posted to Knowledge Base (Forum) by paulr on 10-08-2008
How to Add a Mailing List Group

Note: A Mailing List Group allows you to display the Mailing Lists in Groups. This feature is optional if you require to set the Mailing Lists in this manner. CM5.8 Versions and below Admin > Management Tools > Look Up Tables Select Lookup "MailingGroup" Click on add Complete the fields...

Posted to Knowledge Base (Forum) by paulr on 09-25-2008

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