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  • How to set the Editor to use relative image and anchor paths

    You can achieve this in the Global Site Settings by following the instructions below. Go to: Dashboard > Admin > Global Site Settings Expand the "Telerik Editor Settings" section Check the box " The Editor should strip the absolute image and anchor paths and use relative ones "...
    Posted to Knowledge Base (Forum) by paulr on 03-20-2012

  • How to not index an article by google

    In versions 7.5 and above there is an option in the attributes of the article for no index. To view this option go to: Dashboard > Publishing > Folders Select the article you wish to apply the no index tag Click "Edit Attributes" Expand Metadata > Meta Tags In the Meta Robot Tags section...
    Posted to Knowledge Base (Forum) by paulr on 12-28-2011

  • Trying to create an article and get the error "Another article already exists with this user friendly URL. Please ensure that it is unique.”

    If you are creating an article with the same user friendly URL of an article you have deleted and you get the error “Another article already exists with this user friendly URL. Please ensure that it is unique". The User Friendly URL is still stored in the database as the article exists in the Recycle...
    Posted to Knowledge Base (Forum) by paulr on 12-01-2010

  • Please avoid naming articles and folders with double quotes ""

    If an article or folder is named with double quotes " " this will cause javascript error issues which can stop Community Manager functions from working. If for any reason you need to label the articles and folders with quotes - please use single quotes ' So it is extremely important not...
    Posted to Knowledge Base (Forum) by paulr on 04-21-2010

  • Insert Article Comments

    Login to website Go to: Admin or Dashboard > Publishing > Folder Edit an article or create a new article where you wish to insert the article comments Insert Comments Module as shown below Once the Insert Comments Module is inserted click on the pencil icon to edit the comments Complete the fields...
    Posted to Knowledge Base (Forum) by paulr on 08-05-2009

  • Insert Rating Content Tag

    Login to website Go to: Admin or Dashboard > Publishing > Folder Edit an article or create a new article where you wish to insert the Rating Content Tag Click on the face icon on the right side on the content editor as shown in the picture below Copy the Display Rating tag <~~DisplayRating~...
    Posted to Knowledge Base (Forum) by paulr on 08-05-2009

  • How to link a menu item to a document

    Login to the Website Go to Dashboard or Admin > Publishing > Folders Select the Folder of the menu item you wish to link to a document Create a default article under the folder if not already created Complete the Require Attributes of the article Under the Optional Attributes section expand the...
    Posted to Knowledge Base (Forum) by paulr on 07-17-2009

  • All mailout articles should be placed in one Content Editor

    All mailout articles should be placed in one Content Editor. If the article contains multiple positions, it just takes the content from the final position on the page. In that respect a new article needs to be created that has only one content editor position in it.
    Posted to Knowledge Base (Forum) by paulr on 04-21-2009

  • How to Personalise a Logout Page

    Note: You can organise personalise logout pages using the User Type. Firstly you will need to create the logout article Go to: Dashboard > Publishing > Folders Select a Parent Folder and then add folder Create the default article of the folder Once you have done that then follow the steps below...
    Posted to Knowledge Base (Forum) by paulr on 03-23-2009

  • How to use the Image Map Editor

    Login to website Go to: Dashboard or Admin > Publishing > Folders Select the article you wish to apply the Image Map Editor Edit the article Insert the image Click on the insert image icon or press Ctrl+G Search for the image using the File Name or Description Select the image you wish to insert...
    Posted to Knowledge Base (Forum) by paulr on 03-13-2009
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